F05 Terms & Conditions — Your Rights and Responsibilities on Bangladesh's Premier Online Betting Platform

F05 (hereinafter referred to as the "Platform", "we", or "f05") is an online gaming and betting service provider. Please read the following terms and conditions carefully before using this website or mobile application.

By creating an account, making a deposit, playing games, or using any service on f05, you confirm that you have read, understood, and agreed to these Terms and Conditions.

Who Can Use f05

• Users who are at least 18 years of age
• Those residing in Bangladesh or in a country where f05's services are permitted
• Those who are legally eligible to participate in online gaming
• One account per person, registered under your own name

A personal account is required to use f05's services. You must provide accurate and truthful information at the time of registration.

What You Need to Register

• A valid Bangladeshi mobile number
• Full legal name (as per National ID)
• Accurate date of birth (for age verification purposes)
• A strong password

Your Responsibilities for Account Security

You are solely responsible for keeping your account password and login credentials strictly confidential. f05 will never ask for your password over the phone or via message. Any such request made in the name of f05 should be treated as fraud.

• Account credentials must not be shared with anyone
• Each person may hold only one account
• If multiple accounts exist within the same household or family, f05 must be informed
• Report any suspicious activity to f05 immediately

F05 is an 18+ platform. We take a strict stance against underage gaming. The date of birth provided at registration is used to verify that every user is at least 18 years old.

F05 may request the following documents at any time:

• National ID Card (NID) — front and back
• Passport (where applicable)
• Birth Registration Certificate
• Selfie — with document

Failure to submit documents or a failed verification will result in account suspension and withdrawal restrictions.

Deposit Rules

• Minimum deposit: ৳300
• Maximum single deposit: set by f05 (subject to change from time to time)
• Deposits must be made from your own mobile banking account only
• Deposits from third parties are not accepted
• Deposits typically arrive in your wallet within 5–15 minutes

Withdrawal Rules

• Minimum withdrawal: ৳500
• Withdrawals are only possible to your registered mobile number
• Bonus funds must meet the specified wagering requirements before withdrawal
• Withdrawals are typically processed within 5–30 minutes
• Daily withdrawal limits are set by f05

F05 regularly offers a variety of bonuses and promotional offers. Each bonus comes with its own terms and conditions, which must be read before claiming.

General Bonus Terms

• Bonuses can only be used for playing on f05 and cannot be withdrawn directly
• Every bonus comes with a Wagering Requirement
• Bonuses must be claimed within a specified time frame — they will be automatically cancelled upon expiry
• The same bonus cannot be claimed more than once (except where applicable)
• Accounts found to have misused bonuses may be suspended

What Is a Wagering Requirement?

Wagering means placing a specified amount in bets using your bonus funds. For example, a "5x wagering" requirement means that if you receive a ৳1,000 bonus, you must place a total of ৳5,000 in bets before making a withdrawal.

F05 reserves the right to modify, suspend, or cancel any bonus offer at any time. In the event of any bonus-related dispute, f05's decision shall be considered final.

All games on f05 are powered by internationally certified RNG (Random Number Generator) technology, independently verified by third parties. Every game outcome is entirely random and unbiased.

Sports Betting Rules

• Bet outcomes are determined based on the official result of the event
• Bets are refunded in the event of a technical failure or event cancellation
• Odds offered in Live Betting are final — no changes apply after placement
• Match-fixing or placing bets using insider information is strictly prohibited

Casino Game Rules

• RTP (Return to Player) information for all casino games is displayed transparently
• F05 reserves the right to void any winnings arising from a technical error
• Full game rules are available within each individual game

The activities listed below are strictly prohibited on f05. Violations may result in permanent account closure and forfeiture of all funds.

• Creating or operating multiple accounts
• Registering with a false identity or inaccurate information
• Attempting to abuse bonuses or exploit the system
• Depositing stolen or illegally obtained funds
• Use of automated software or bots
• Attempting to hack or gain unauthorized access to f05's systems
• Fraudulent collusion with other players
• Money laundering or suspicious financial transactions

F05 may temporarily or permanently suspend an account under the following circumstances:

• If the Terms & Conditions Are Violated
• Upon failure of age or identity verification
• Upon detection of suspicious activity
• Court orders or legal obligations
• At the user's own request

If you wish to close your account yourself

If you wish to close your f05 account, please contact our support team. For voluntary account closures, any remaining balance will be refunded (subject to wagering requirements being met).

F05 believes gaming is a form of entertainment — not a guaranteed way to make money. We place responsible gaming at the very top of our priorities.

What f05 Offers

• Deposit Limit: Set daily, weekly, or monthly limits
• Self-Exclusion: Lock your account for as little as 1 day or permanently
• Cooling-Off Period: Take a Break
• Betting History: View your complete history at any time
• Awareness Information: Information & Support for Gaming Addiction

F05 is fully transparent about how we collect, use, and protect your personal information. The data we collect includes:

• Personal information provided at the time of registration
• Financial Transaction Information
• Platform usage data and cookies
• Device & Technical Information

Your information is never sold to third parties. However, we may be required to share data with relevant authorities under legal obligation. For more details, please see our Privacy Policy Read.

All content on the f05 platform — including logos, graphics, text, games, and software — is the intellectual property of f05. Copying, distributing, or commercially using any part of it without prior written permission is strictly prohibited.

• F05's brand name and logo may not be used without prior authorization
• Using game screenshots or videos for commercial purposes is strictly prohibited
• Reverse engineering of f05's software is strictly prohibited

F05 is not liable for the following:

• Losing a game or bet due to internet disconnection
• Losses caused by issues with the user's own device
• Delays or errors caused by third-party payment systems
• Any loss resulting from a user sharing their own account credentials with others
• Unexpected technical failures or server downtime

F05 works to resolve any technical issues as quickly as possible. However, f05's liability for losses arising from technical errors is limited.

F05 reserves the right to modify, update, or amend these rules and terms and conditions at any time. Users will be notified before any changes take effect.

• 7 days' advance notice will be given for significant changes
• Continued use of the platform after any changes to these terms will be considered acceptance of the updated terms
• The date of the latest update will always be displayed at the top of this page

If you have any complaints or enquiries regarding f05, please contact our support team.

Complaint Procedure

1. Start by submitting your complaint via f05 Live Chat or email
2. Please provide a description of your complaint along with any relevant screenshots
3. F05 will provide an initial response within 48 hours
4. For complex issues, we will endeavour to provide a resolution within 7 business days

Contact Address: support@f05.im

F05 takes every complaint seriously and is committed to providing a prompt and fair resolution.